FAQs
Do you ship outside of South Africa?
Nope, sorry! At the moment we only ship within South Africa.
How long will delivery take?
Orders are usually delivered within 2–3 working days once payment is confirmed.
Can I collect my order instead of waiting for delivery?
Yes, you’re welcome to collect directly from our store at:
UWC TRADING INCUBATOR, 4 Strand Rd, Sanlamhof, Cape Town, 7532.
Do you make your biltong locally?
Absolutely! All our biltong is locally produced right here in South Africa, supporting local farmers and suppliers.
How can I contact you quickly?
You can reach us directly on WhatsApp for the fastest response, or use the contact form on our site.
What payment methods do you accept?
We accept secure online payments through our website.
How will I know my order is confirmed?
Once your payment is processed, you’ll receive a confirmation email.
Do you offer bulk orders for events or offices?
Yes! Get in touch with us for special bulk pricing if you want to keep the whole crew happily chewing.
Can I track my delivery?
Yes, once your order is dispatched, you’ll receive a tracking link or reference so you can follow your package’s journey.